BOMBAY HAIR'S 1 year Limited Warranty policy allows a product that is not functioning correctly to be replaced at a reduced cost within 1 year from the date of delivery (past the 90 Day Guarantee)
In order to quality for a replacement within the 1 year Limited Warranty policy, the hair styling tool item(s) must have been purchased through BOMBAY HAIR directly or an authorized distributor.
Please find below the replacement shipping and handing charges:
WARRANTY POLICY BREAKDOWN OF COSTS
|PRODUCT NAME||WARRANTY DURATION||REPLACEMENT FEE||ELIGIBLE COUNTRIES|
|Straightener||1 year||$30||Canada, USA & UK|
|Single Curling Wand||1 year||$30||Canada, USA & UK|
|Curling Wand Handle||1 year||$30||Canada, USA & UK|
|Curling Wand Barrels||5 years||$10||Canada, USA, UK & Australia|
|Hair Dryer||1 year||$35||Canada & USA|
*Hair extensions and accessories are not included in the limited warranty. Warranty Policy will not cover damage from: theft, fire, misuse, improper care and cleaning, and overall negligence towards product.
To request a replacement please click the link below:
You will need:
1) your original order number and;
2) the email address used to make that original purchase.
3) please email information to: firstname.lastname@example.org